Hey, neighbor - stay informed with our blog!

Is My Water Heater Dying?
Posted: October 25, 2021 by Andy

Don't wait until your water heater experiences a catastrophic failure - these six warning signs can help you prevent a major cleanup!

We typically don't think about where our hot water comes from until there's a problem. Unfortunately, water heaters don't last forever, as much as we'd like them to. In addition, there are many reasons a water heater can fail - but what should you look out for?

Replacing a water heater can be quite an investment. Still, it's important to recognize some of the telltale signs your water heater is starting to fail, so you can replace it before it floods your house and becomes a disaster recovery effort.

Six signs your water heater is dying

If you're experiencing any of the following issues, call our expert team for a water heater inspection. Better safe than sorry!

Unusual noises

If you hear groaning, popping, or clanging noises coming from your water heater, there's a chance that minerals have accumulated inside due to hard water. This sludge-like build-up can become superheated and will eventually cause a ruckus.

Over time, a mineral-filled water heater becomes less efficient and takes more time to heat your water. Plus, mineral deposits promote the formation of rust, which will cause your water heater to spring a leak. Nobody wants that.

In Northeast Ohio, hard water is a common problem. This can be fixed by adding a water softener to your system. This upgrade is inexpensive and offers many benefits. Talk to our experts to see if this is a good option for you!


The worst-case scenario is that your water heater can burst, causing a flood. Even a small leak or moisture at the bottom of your water heater is a sign that your water heater is dying, and a minor issue like this can escalate quickly into a major problem.

Though you may not want to install a new unit, this is a much cheaper option than a professional clean-up and restoration after a water heater flood causes significant water damage to your home.

Not enough hot water

The most common - and obvious - sign of trouble with your water heater is little or no hot water coming from your faucets. There are many reasons why your water won't get hot, including a mineral build-up, a failing pilot light, or even a broken dip tube inside the heater that prevents cold water from being heated.

If you notice any changes in your water temperature, give us a call. We'll inspect your water heater for any issues and make a repair or replacement recommendation.

Cloudy or rusty water

Corrosion inside your water tank can change the appearance of your water. It might also taste or smell metallic. While most water heaters do come with an anode rod to prevent rusting, if this device wears out or breaks, it can cause water discoloration. Contact one of our technicians to replace the anode rod, as it can be tricky to install by yourself!

Pressure release valve issues

If your pressure release valve begins to leak, the natural first step is to replace the valve. However, if you're still experiencing a leak after the valve has been replaced, you probably have a bigger problem. If you're unsure of why your pressure release isn't working correctly, call us!

Your water heater is old

If your unit is over ten years old, or you don't know when it was last replaced, it's probably near the end of its lifespan. Our experts can help you ascertain the age of your water heater to help you make the best decision for your home and family.

Northeast Ohio water heater repairs and replacements

Are you experiencing one or more of the issues we detailed above? Call Hey Neighbor LLC | Ron the Furnace Man for an inspection and consultation! We'll inspect every part of your water heater to determine whether repair or replacement is the best choice.

If you experience a water heater emergency after hours, our team is available 24/7 for emergency repairs, because that's how neighbors should treat neighbors!™ Call us to schedule an appointment today - 877-247-7661!

5 Reasons To Upgrade Your Thermostat
Posted: October 18, 2021 by Andy

Manual mercury thermostats are simple to use, but so are digital and programmable models - and they offer a wide array of benefits too!

Your HVAC system relies on prompting from your thermostat to know when to heat or cool your home and when to turn off for energy conservation. Naturally, an accurate, easy-to-use thermostat is essential to get the best possible performance from your system. Modern thermostats offer specifically designed features to help you maximize comfort and lower your monthly heating and cooling bills.

It stands to reason then that the most state-of-the-art HVAC equipment is only as effective as the thermostat that controls it. Therefore, you might consider replacing your thermostat if you're experiencing one or more of the following.

It's not programmable

Program-driven thermostats offer you an easy way to save money and improve your system's performance. Enabling you to create and set programs based on day and time, these thermostats make it simple to heat and cool your home only when you need it while reducing the load on your system when you are away. Programs save you time and prevent you from forgetting to change your thermostat daily, resulting in improved convenience and more consistent temperature regulation for increased HVAC system longevity and energy savings.

It's not digital

Once upon a time, analog thermostats were the best technology your local HVAC expert had to offer. These days, however, digital thermostats are the norm for many reasons. Traditional thermostats display the temperature using a mechanical slider, which can be hard to read, especially at a glance. Similarly, the lever or dial you use to adjust your home's temperature can be hard to position precisely. These two factors combine to cause frustration when reading or setting the temperature, leading to higher energy bills and discomfort when you inadvertently set your thermostat to heat your home to a higher temperature than necessary. A digital display takes the guesswork out of setting a temperature for your system to maintain, enabling you to enjoy both home comfort and lower energy bills.

It doesn't have enough features

Even if you have a modern digital or programmable thermostat, you may want a model with more features, such as these:

Program flexibility. Many newer thermostats allow you to set separate heating and cooling settings for each day of the week, while others only have one schedule for weekdays and another for the weekend. Some also feature hold and vacation settings for added control.

Modern display and controls. Large, backlit displays and an intuitive touchscreen make it easier to view and adjust your thermostat settings. Some models also offer voice activation and control.

WiFi capability. These advanced thermostats allow you to control your HVAC system even when you can't physically access your thermostat. By connecting to your home's wireless router, you can monitor and change your home's temperature or cooling program via any internet-connected computer or web-enabled device, anywhere. You can instantly adjust the temperature to accommodate changes in your plans or the weather to ensure your home is always comfortable, even when you're not present.

Maintenance alerts. System status information, filter-change reminders, and other alerts help keep your HVAC system running efficiently and prevent small problems from becoming large ones.

Memory save. Whether via flash memory storage or battery-backed, a thermostat with memory backup keeps you from losing your settings in the event of a power outage.

Adaptive learning features. New smart thermostats take the programmable aspect one step further. These devices include learning algorithms that, over time, develop a heating and cooling program for your home based on your daily activities. A smart thermostat helps you keep your home comfortable more efficiently by constantly monitoring your activity level and temperature and adjusting accordingly so you don't have to manually maintain your home's living space. All Energy Star-certified thermostats should have this functionality.

HVAC system upgrades

Any time you make major changes to your HVAC equipment, it's a good idea to evaluate your thermostat to see if it'll work well with your new system. For example, if you're installing a multi-zone system, you'll need to have a compatible thermostat.

It doesn't work properly

If your home isn't staying as warm or as cool as you'd like - and you're confident that you've set your thermostat correctly - the problem could be a faulty thermostat. Call Hey Neighbor LLC | Ron the Furnace Man or book an appointment online to see if that's the case. We'll diagnose the problem and give you repair or replacement options to fit your individual needs. That's how neighbors should treat neighbors!™

Debunking 7 Common Radon Myths
Posted: October 7, 2021 by Andy

Your cozy finished basement rec room might be harboring a threat to your family's health. Have a radon test performed today, and be safe!

There might be an invisible killer lurking in your Akron home's basement - radon gas. Did you know that prolonged exposure to radon causes over 20,000 deaths annually? Only smoking is more dangerous!

Radon is a radioactive gas you can't smell, taste, or see. Because of this, it's essential that you have your home professionally tested regularly. Just because you're not aware of its presence doesn't mean you're in the clear. Let's take a look and dispel the myths surrounding this domestic safety issue.

Myth 1: Scientists aren't sure that radon is a significant problem.

Fact: While no one is certain about exactly how many deaths are caused by radon exposure each year, the American Medical Association, American Lung Association, and Centers for Disease Control all say the same thing - radon is responsible for thousands of preventable lung cancer deaths each year. For smokers, the risk is even higher!

Myth 2: Radon testing is difficult, expensive, and time-consuming.

Fact: It's actually not hard to test. While homeowners can test for the presence of radon themselves, testing should be conducted by a professional. Why? First, the pros are trained and certified to test properly and thoroughly. Second, we have better equipment than the average homeowner, potentially revealing a radon problem that might otherwise be missed. Either way, a radon test is easy to perform, low-cost, and won't occupy your whole day.

Myth 3: A home with a radon problem can't be fixed.

Fact: Actually, there are many solutions to this potentially dangerous problem. Radon issues can be addressed just like any other repair. That said, you'll probably want to get advice from our radon mitigation experts before you start any repair work.

Myth 4: Only certain types of homes are at risk of radon contamination.

Fact: Radon gas can accumulate in all types of homes, whether they're new or old, insulated or drafty. The main factors that determine a health threat include construction materials used, the local geology, and a few other lesser factors.

Myth 5: Radon is only a concern in some parts of the country.

Fact: While radon poisoning is more common in some areas, high radon levels have been observed in every part of the country. The only way to determine if there's a threat to your family is via proper testing.

Myth 6: If your neighbor's house has a high radon reading, your house will also.

Fact: Radon levels vary widely from place to place. Whether you're in Strongsville or Steubenville, the radon level in the Smiths' house next door has little to no impact on your home's level. The only way to rule this problem out in your home is to conduct a test.

Myth 7: Everyone should test their home's water for radon.

Fact: While it's true that radon can get into your home through its water supply, it's far more important to check the radon levels in your home's air. If your water supply comes from a well or another groundwater source, it's essential to call your home's supplier.

What Hey Neighbor Radon Mitigation can do for you

Now that we've debunked these seven radon myths, it's time to take action. At Hey Neighbor, we provide superior radon testing services from Ashtabula to Coshocton. We have the skills and equipment to identify a potential threat, and we'll perform the proper actions to reduce that threat. Testing is quick and easy, and it will protect your home and loved ones from this potentially dangerous problem.

If you're a homeowner anywhere in Northeast Ohio, call (877) 247-7661 to arrange a consultation with our experienced radon professionals. We'll do our best to help keep your family safe, because that's how neighbors should treat neighbors!

It's Annual Furnace Tune-Up Time!
Posted: September 30, 2021 by Andy

The small cost of an annual furnace tune-up will help prevent a much larger repair or installation cost later!

The most commonly used heating method, your furnace burns fuel or uses electricity to heat your home's indoor air, then distributes it to rooms through your ductwork. Your furnace is probably located in the basement, attic, closet, or crawlspace below your home.

During the chilly winter months, your furnace is the key to your family's comfort, so it needs to be looked after with preventative maintenance. Maintaining your furnace with annual tune-ups will extend your unit's lifespan, prevent breakdowns, maximize its efficiency, eliminate safety hazards, and lower your monthly heating costs.

It's best to schedule your yearly furnace tune-up at the beginning of fall when you're switching your thermostat from cool to heat. Having a tune-up done now will ensure optimum performance when the outside temperature drops. Read the following Q&A to learn how an annual furnace tune-up saves you time and money.

What services are performed in a furnace tune-up?

A furnace tune-up is a series of tasks that your friendly Hey Neighbor LLC | Ron the Furnace Man technician performs to ensure your unit is operating as it should. Simply put, your tune-up prepares your furnace to run efficiently in winter weather. Our comprehensive furnace tune-up includes the following:

• Clean the blower compartment
• Clean and adjust the burners
• Inspect and tighten wiring and all connections
• Inspect the heat exchanger
• Measure the gas pressure and inspect the flame operation
• Inspect the igniter and pilot light
• Clean or replace the furnace filter
• Check the ductwork and connections for optimal airflow

Are annual furnace tune-ups necessary?

The short answer is yes. Nobody wants to awaken shivering at 2:00 am to discover their furnace isn't working. Furnace tune-ups reveal minor problems before they become major ones. If you're on the fence about whether or not to schedule an annual tune-up, it helps to remember that the cost of a tune-up is far lower than what it'll cost to fix your unit after it breaks down. Investing up-front in preventative maintenance will save you considerable money on energy, repair, and installation caused by furnace neglect.

How do I know if my older furnace needs a tune-up or if it needs replaced?

A well-maintained furnace can last 15-20 years. So, if you're not the home's first owner, you'll probably have to do a little research to figure out the furnace's age. Fortunately, there are usually telltale signs other than age that indicate your unit needs to be replaced.

If you've noticed that you're calling for furnace repair more frequently or that your energy bills keep climbing, it's probably time to replace your furnace. Your furnace's blower motor may be turning on and off more often than it used to. More red flags include rattling or banging sounds while running, uneven heating in different rooms, or debris coming from your vents. If you're not sure if you need a replacement, our expert technicians can take an in-depth look at your system and discuss repair and replacement options with you if needed.

How long is a furnace tune-up usually?

Typically, the inspection process takes around an hour to complete, depending on your system's configuration. Upon completion, your service technician will share his findings and offer professional recommendations about your system.

Does a furnace tune-up void my warranty?

No! In fact, if your furnace is still under the manufacturer's warranty, it's essential to schedule your furnace tune-up. Most furnace manufacturers strongly recommend annual maintenance by a professional HVAC technician, and damage caused by improper maintenance won't be covered. Also, if you have a home warranty, regular furnace tune-ups are probably included in your plan.

What can I do in-between tune-ups to maintain my furnace's performance?

First, you should always store flammable items such as gasoline, paint, or cleaning products far from your furnace. Second, it's a good idea to clean or replace your furnace filters monthly. Finally, be sure to keep your registers and cold air return vents clear of obstructions such as furniture or boxes.

Your furnace works hard throughout the colder months of the year to keep your house comfortable, so consider upgrading to a programmable thermostat. It'll help give your furnace and your wallet a rest by running at cooler temperatures while you're at work or asleep.

What else can I do to make my system last a long time?

As we all know, regular use takes a toll on your HVAC system. Fortunately, you can protect your system and improve your family's comfort year-round with the Preventative Maintenance Program from Hey Neighbor LLC | Ron the Furnace Man. Visit this page or call our friendly, expert team today at 877-247-7661 to learn more.

HVAC Tips For Pet Owners
Posted: September 16, 2021 by Andy

Of course you love your pets... but what you DON'T love is the havoc they can wreak on your HVAC system!

Our furry friends are beloved family members that bring a lot of joy into our daily lives, but they can also adversely affect your indoor air quality. Pet dander and loose hair can make your HVAC system work harder to keep your home comfortable.

You can alleviate some of the pet-induced stress on your system with the following maintenance suggestions from Hey Neighbor Heating & Cooling.

Show your filter some love too

Air filters in homes with dogs or cats tend to get clogged more frequently than homes with no pets. So if you're a pet owner, make sure you clean or change your heating and cooling system's air filters monthly. A clean air filter will enable better airflow throughout your home and trap unwanted airborne particles more effectively.

If any member of your family is an allergy sufferer, consider investing in a premium air filter with a high MERV rating that's more efficient and will trap more allergens and particles.

Brush your pets often

To ensure that pet hair and dander don't get sucked into your HVAC system, give your pets a good brushing regularly. Even better, when you brush them often, their hair won't shed as much, getting caught in the brush instead of in your air filters or carpet!

Neighborly Tip: Brush your pet on a tile or vinyl floor to make clean-up a breeze.

Vacuum frequently

Your home's indoor air quality and your HVAC unit's efficiency can both be significantly enhanced by regularly vacuuming and disposing of the dander and dust trapped in your carpet. This simple task helps prevent debris from getting cycled through your system.

Furthermore, when you're cleaning your home, take a few minutes to dust off the vent covers on supply registers and air returns. It's also a good idea to remove the register covers periodically and vacuum as much hair and dirt out of the exposed duct as you can.

Keep Farfel away from your outdoor AC unit

If your AC condenser is located in your backyard, there's a strong chance that fur will get caught in the unit and lower its efficiency. Worse than that, animals will mark their territory by relieving themselves on your outdoor AC unit, causing other issues. Nobody wants that, so strategically place plant life or a small fence so your pets can't get near it. Just make sure the unit still has room around it for adequate airflow.

Consider a professional duct cleaning

Over time, dirt, dander, and other allergens from your pets become trapped in your home's air ducts. The debris continuously cycles throughout your home when this happens, reducing your indoor air quality and aggravating allergies.

Proper system maintenance

This tip is essential. Schedule a tune-up for your HVAC system at least twice a year - once before cooling season in the spring and once before it's time to turn the thermostat back to heat in the fall. An expert technician from Hey Neighbor Heating & Cooling will perform a thorough inspection and maintenance routine on your unit to detect minor problems and resolve them before they become a bigger - and more expensive - issue.

Don't skip routine maintenance, especially if you have pets. Animal hair and dander can wreak havoc on an HVAC system if your air filters aren't changed and if professional preventative maintenance isn't performed on your heating and air conditioning system.

Never fear, homeowner! We'll maintain your HVAC system so it runs smoothly, efficiently, and worry-free year-round. Call us today to schedule a tune-up, for 24/7 service, or to have a new system expertly installed - 877-247-7661. We're here for you!

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We proudly offer quality service in the following counties and cities:

Ashland - Ashtabula - Carroll - Columbiana - Coshocton - Cuyahoga - Delaware - Franklin - Geauga - Guernsey - Harrison - Holmes - Jefferson - Knox - Lake - Licking - Lorain - Mahoning - Medina - Morrow - Muskingum - Portage - Richland - Stark - Summit - Trumbull - Tuscarawas - Wayne

Akron - Alliance - Barberton - Boardman - Cambridge - Canfield - Canton - Carrollton - Chardon - Cleveland - Columbus - Coshocton - Cuyahoga Falls - Dover - Elyria - Green - Lisbon - Louisville - Massillon - Medina - Millersburg - New Philadelphia - Painesville - Parma - Ravenna - Stow - Strongsville - Tallmadge - Wadsworth - Warren - Wooster - Youngstown - Zanesville

... and all points in-between!

We expertly service many furnace and air conditioning types, accessories and brands:

Central Air Systems - Electric Heaters - Gas Furnaces - Heat Pump Systems - Mobile Home Furnaces - Mobile Home Air Conditioners - Propane Furnaces

Electronic Air Filters - HEPA Air Cleaners - Humidifiers - Thermostats - Ultraviolet Lamps

Aire-Flo - Amana - American Standard - Arcoaire - Armstrong - Bryant - Carrier - Coleman - Comfortmaker - Concord - ConQuest Flamebar - Daikin - Ducane - Franklin - GE - GMC - Goodman - Heil - Honeywell - Janitrol - Kelvinator - Lennox - Luxaire - Miller - Payne - Ruud - Tempstar - Trane - Weather King - Weathermaker - White-Rodgers

... and many more!


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