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My Furnace Is Leaking!
Posted: March 15, 2018 by Andy

If you see a pool of water around your furnace, call a professional immediately!

Furnaces can leak water. If water is pooling around your furnace, make sure that you deal with the problem as quickly as possible. A leak can cause water damage to your walls and floors, which can cost you a lot of money if it's not dealt with immediately, but it can also cause the death of your heating system. Ignoring the problem can be very costly.

If you notice a leak, review the list below to help you assess the issue. Call us, and we'll send one of our trained professionals to accurately diagnose the problem and solve it.

Humidifier leak

A malfunctioning internal humidifier is one of the most common causes of a leaky furnace. Your furnace's humidifier is connected to your home's plumbing system to add moisture to the air during the winter months. If your humidifier clogs or cracks, water will leak from your plumbing to your furnace.

A leaking humidifier would be an unlikely problem if you have your furnace checked annually, but if you have neglected it, it's possible that you have an issue. This can also potentially damage other parts of your furnace, so be sure to call us to diagnose and solve the issue as soon as possible.

Clogged drains

Some furnaces share an internal drain with your air conditioner. If they share a drain in your HVAC system, a clog could be forcing water into the furnace, causing water to accumulate around its base, rather than draining away.

High-efficiency furnaces pump cool exhaust gases away from the furnace. With this type of furnace, condensation is usually channeled into a floor drain. If your floor drain is clogged or there is a clog or a break in the drain line, water can start pooling under your furnace.

Secondary heat exchanger

If you've ruled out all the issues stated above, it's likely that you have a malfunctioning secondary heat exchanger. This can be a costly problem that requires immediate attention. If left unaddressed, you may need to replace your current heating unit with a newer one.

Is Your Cooling System Properly Sized?
Posted: March 8, 2018 by Andy

Bigger is better, right? Not so fast - your oversized air conditioner could cause major problems in the long run!

It's the second week of March, and warm weather is just around the corner! It's time to start thinking about your home's air conditioning system.

About 80% of homes today are equipped with air conditioners. Most, however, have AC units that are too big or too small. Homeowners often fail to realize that size definitely matters when it comes to an air conditioner.

How do you determine an air conditioner's proper size?

Naturally, the best way to determine proper sizing for an AC unit is by consulting a professional. They typically use the Manual J method to determine the right-sized unit for your home. But, to learn how to size your air conditioner for yourself, you need to do the math.

Many factors come into play when sizing a cooling system for your home. The size of your room and home is one of the most important factors to consider. For example, let's say the room measures 300 square feet. Multiply that by 25, and you get 6,000. This is the BTU capacity unit you'll need.

You should also take into consideration the number of people that occupy the space, its building materials, insulation, window type, shading, the home's orientation towards the sun, and duct condition. If more than two people will occupy the room, you should add 600 BTU per person. If the room faces the sun, increase the BTU capacity by 10%. If it is shaded, reduce it by 10%.

Is an oversized AC unit a bad idea?

Most people assume that they'd be able to save money by choosing an oversized air conditioner. The more powerful the air conditioner, the better, right? This isn't necessarily true.

When an air conditioner is oversized, it'll only work for a short time to meet the desired temperature. After which, the system will shut down. This means that your AC will be using less energy, which will help you save money on your energy bills. But, since your air conditioner will be starting up and shutting down many times per day, this can lead to premature wear and tear. The more often your system cycles on and off, the shorter its life will be. You may save money on your energy bills, but you may also need to replace your AC unit after a few years.

Aside from cooling the rooms in your home, an air conditioner has another job - removing moisture from the air. When your AC unit is too big, it'll cool the room quickly and then shut down before it actually conditions the air. As a result, moisture will remain in the room. High humidity can contribute to mold problems and may also trigger asthma and allergic reactions.

Make sure your air conditioner is properly sized - call us for an expert estimate on the right AC system for your home!

Why Is My Furnace Overheating?
Posted: March 1, 2018 by Andy

A burning smell or unexpected HVAC system shutdown are strong indicators of an overheating furnace. Call us immediately!

By "overheating" we don't mean that your furnace is keeping your home warmer than you want it to be. We're talking about a mechanical problem with your system. If your furnace cycles off and won't turn back on again or if it smells like something is burning in your home's vents, your furnace may be overheating.

Today's furnaces feature a built-in safety mechanism that shuts your furnace down before any of its components are damaged by overheating. However, even with this safety measure in place, an overheating furnace is a major inconvenience. If your furnace is overheating, it could be due to one or more of the four reasons below.

Advanced age

The lifespan of a furnace averages from 15 to 25 years. While a quality furnace that is properly installed can last for a long time, it won't last forever.

Older furnaces don't have the same security features as newer models. It's important to know the age and model of your furnace. Over time, as your system reaches the end of its life, its components may wear out and cause overheating. As a general rule, it's wise to consider replacement if your home heating equipment has been in operation for more than ten years. Why? A new furnace performs at a higher efficiency than your old one while keeping your home and your family as safe as possible.

Airflow restrictions

This is the first thing to investigate when experiencing furnace overheating. A clogged or dirty air filter is the primary cause of airflow problems in any HVAC system.

Furnace filters are designed to trap dirt, dust mites, and other debris to keep these airborne contaminants from being recirculated in your home. A clogged air filter forces your furnace to overwork, and it attempts to compensate for the airflow blockage. This can cause your furnace to overheat and shut itself down. Check your air filter monthly and replace it when it's dirty.

Dirty system components

Logically, if your air filter is dirty, your other furnace components are probably dirty as well. A neglected air filter will cause dust and dirt to accumulate on your furnace's working parts, which will, in turn, cause problems. For example, when the blower motor gets dirty and is unable to ventilate itself adequately, it will fail, and the heat that your furnace generates won't be distributed throughout your home, leaving you cold.

Component failure

Over time, a furnace's motor, electrical wiring, and other components can experience excessive strain and eventually fail. Your furnace's components work together to provide heat - if one fails, it can cause your system to overheat and shut down.

System overheating is only one reason why it is very important to have your furnace inspected annually. Regular, professional maintenance will keep your entire HVAC system in good operating condition during the winter season and will prevent premature failure.

Sounds Your Furnace Shouldn't Be Making
Posted: February 22, 2018 by Andy

Ignoring unusual noises that your furnace is making can have expensive - and possibly fatal - consequences. Call a professional ASAP!

Furnaces can be noisy things. Minor pops sometimes emanate from the air ducts and your furnace gently humming - these are normal sounds. They tell you that your heating system is working. Most homeowners grow accustomed to these sounds, but if you're hearing louder-than-normal noises coming from your furnace, they could be an indication that there's something wrong with it. Here are four unusual sounds that your furnace shouldn't be making.


A squealing noise can be caused by a variety of issues. A shaft bearing that requires oiling, a loose blower belt, or a malfunctioning blower or motor are the most common causes. While these issues may not be as big of a deal as compared to the others on our list, you should make sure to have your furnace checked as soon as possible.


A chirping sound coming from your furnace is fairly common. This is especially true if your unit hasn't been used for a while. However, if the noise doesn't go away, it could be due to a misaligned belt or fan. It might be a simple issue, but you don't want it to become a bigger problem.


This normally shouldn't be cause for concern, unless you start hearing loud, constant clicking sounds. These noises can indicate a gas issue, a faulty pilot or that something is wrong with your wiring. Certain furnace models will click when the pilot light isn't operating as it should. If the clicking has no clear pattern to it, you may have a problem with your gas valve, and you should call your gas provider immediately to fix the problem.


If you hear a loud boom when your furnace turns on, it can be indicative of rapidly expanding air ducts. This often happens when the ductwork isn't appropriately sized for the furnace's output.

In some cases, the boom may be caused by a dirty burner assembly. Dirt keeps the burners from igniting immediately, and the booming noise you hear is a small explosion in the furnace as the accumulated gas around the assembly ignites all at once. This issue definitely shouldn't be taken lightly, as it can cause your furnace's heat exchanger to crack (which will leak dangerous carbon monoxide into your home).

Contact Hey Neighbor LLC | Ron the Furnace Man immediately to diagnose problems like these and fix them before they become larger problems!

Time To Check Your CO Detector
Posted: February 15, 2018 by Andy

Neglecting your carbon monoxide detector - or not having one at all - puts you and your loved ones at serious risk. Protect your family!

Carbon monoxide (CO) is the silent killer. Exposure to this toxic gas - even for as little as half an hour - can cause a headache, dizziness, nausea, and vomiting. Long-term exposure can lead to more serious health issues and in some cases, it can even be fatal. Since CO is odorless and colorless, it's impossible to detect with any human senses. You might not even be aware that it may be present in your home!

Installing a carbon monoxide detector in your home is one of the very best ways to ensure your family's safety. The device will alert you when it senses a certain amount of carbon monoxide in the air over a period of time. With its protection and warning, you can get out of the house before you experience any symptoms associated with carbon monoxide poisoning.

How do you test a CO detector?

Carbon monoxide detectors are a crucial component of every home's safety program, but to get the most out of a detector, you need to make sure that it's working properly.

To test the battery, simply press the test button. An audible tone will tell you whether the batteries are fresh and if the detector is getting power. However, fresh batteries are not a guarantee that the device will work as it should. You also need to check the effectiveness of your detector as well.

To test your detectors for carbon monoxide detection accuracy, you'll need to purchase a test kit. This kit includes a small container with a high concentration of CO and a plastic bag. Use the kit to see how well it can detect gas. It should trigger the alarm and will emit high pitched, loud beeping.

How often should you test your detector?

Carbon monoxide testing should be done once a month. Also, it's best to change your detector's battery at least once a year. Experts also recommend that you should replace your detector if it's over five years old. Knowing that your detector is functioning properly, you'll have peace of mind knowing that it'll be reliable in an emergency.

We proudly offer quality service in the following counties and cities:

Ashland - Ashtabula - Carroll - Columbiana - Coshocton - Cuyahoga - Delaware - Franklin - Geauga - Guernsey - Harrison - Holmes - Jefferson - Knox - Lake - Licking - Lorain - Mahoning - Medina - Morrow - Muskingum - Portage - Richland - Stark - Summit - Trumbull - Tuscarawas - Wayne

Akron - Alliance - Barberton - Boardman - Cambridge - Canfield - Canton - Carrollton - Chardon - Cleveland - Columbus - Coshocton - Cuyahoga Falls - Dover - Elyria - Green - Lisbon - Louisville - Massillon - Medina - Millersburg - New Philadelphia - Painesville - Parma - Ravenna - Stow - Strongsville - Tallmadge - Wadsworth - Warren - Wooster - Youngstown - Zanesville

... and all points in-between!

We expertly service many furnace and air conditioning types, accessories and brands:

Central Air Systems - Electric Heaters - Gas Furnaces - Heat Pump Systems - Mobile Home Furnaces - Mobile Home Air Conditioners - Propane Furnaces

Electronic Air Filters - HEPA Air Cleaners - Humidifiers - Thermostats - Ultraviolet Lamps

Air Flow - Amana - American Standard - Arco-Aire - Armstrong - Bryant - Carrier - Coleman - Comfortmaker - Concord - Conquest - Daikin - Ducane - Franklin - GE - GMC - Goodman - Heil - Honeywell - Janitrol - Kalvinator - Lennox - Luxaire - Miller - Payne - Ruud - Tempstar - Trane - WeatherKing - Weathermaker - White-Rogers

... and many more!


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